At Coffey Talk PLLC, your privacy is a top priority. We are committed to protecting your personal information and complying with all applicable privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.coffeytalkpllc.com.

By using our website, you agree to the practices outlined in this policy. If you do not agree with the terms, please do not access the site.

1. Information We Collect

A. Personal Information

When you submit a form, schedule a consultation, or contact us through the website, we may collect personal details including:

- Name

- Email address

- Phone number

- Mailing address

- Child’s name and age (if applicable)

- Any other information you voluntarily provide

B. Protected Health Information (PHI)

As a healthcare provider, Coffey Talk PLLC may collect and store PHI as defined under HIPAA. This includes health-related information that:

- Identifies you or your child

- Is created or received by Coffey Talk PLLC

- Relates to past, present, or future physical or mental health conditions or the provision of health care services

C. Website Usage Information

We may collect non-personal data such as:

- IP address

- Browser type

- Access times

- Pages viewed

- Referring website addresses

This information helps us improve website functionality and user experience.

2. How We Use Your Information

We use the information collected for the following purposes:

- To provide psychoeducational evaluation services

- To communicate with you about appointments or assessments

- To respond to inquiries or service requests

- To comply with legal obligations

- To improve our website, services, and communication

3. How We Protect Your Information

We implement reasonable physical, administrative, and technical safeguards to protect your personal and health information. These include:

- Secure servers and data encryption

- Password-protected access to sensitive systems

- HIPAA-compliant data storage and communication tools

Despite our efforts, no system is completely secure. We encourage you to take appropriate measures to protect your personal information online.

4. Disclosure of Information

We do not sell, rent, or trade your personal or health information.

5. Your Rights Under HIPAA

You have the right to:

- Request access to your or your child’s health records

- Request corrections to your health records

- Receive an accounting of disclosures

- Request restrictions on the use or disclosure of your information

- Request communications in a specific format or location

- File a complaint if you believe your rights have been violated

To exercise any of these rights, please contact us using the information below.

6. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such sites. We encourage you to read their privacy policies before submitting information.

7. Children’s Privacy

Our services are directed at families and caregivers. We do not knowingly collect personal information from children under the age of 13 through our website without parental consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the 'Last Updated' date. We encourage you to review this page periodically.

9. Contact Us

If you have questions about this Privacy Policy, your rights under HIPAA, or would like to file a complaint, please contact us at:

Coffey Talk PLLC

Email: drmelissacoffey@coffeytalkpllc.com

Phone: 978-226-8087